Learn where to start with API access, event tracking, SMS sending, and custom integrations.
Connect customer profiles, properties, products, historical orders, Hellotext.js, and server-side tracking in the right order.
The complete reference for all available resources, attributes, parameters, and endpoints.
Keep products and variants synchronized through the API and understand how Hellotext obtains live availability.
Synchronize an order once, connect it to the customer profile, and record each real lifecycle milestone.
Represent an existing store coupon in Hellotext and record confirmed redemptions without duplicating them.
Diagnose authentication, validation, identity, duplicate data, delayed events, and safe retry problems.
Send individual SMS messages securely and verify their processing and delivery states.
Understand actions, events, objects, and the correct source for each customer signal.
Define business-specific activity and track it from Hellotext.js, the API, or a customer profile.
Model business entities, define their properties, and associate object instances with tracked events.
Understand how tracked links preserve message, session, reporting, and attribution context after a click.
Preserve anonymous browser activity and associate it safely with a known customer profile.
Send trusted customer, product, order, and custom events from your backend or external systems.
